Infrastructure Management Services


Build an Infrastructure Management environment that reduces IT complexity, automates and supports desired performance and service availability levels, and resolves problems to ensure business continuity.

Enterprises can achieve cost efficiencies and accelerated time-to-delivery by leveraging our proven methodologies, standardized tools and mature processes for enterprise infrastructure management services. Our domain expertise spans diverse set of systems and technologies.

Health, Safety, and the Environment (HSE)
ABS considers environmental protection, occupational health and safety at work as important as providing quality products usually have managers and departments responsible for these issues. They are called Environmental, Health and Safety (EHS) departments, also SHE or HSE departments.

HSE management has two general objectives:
arrowPrevention of incidents or accidents that might result from abnormal operating conditions on the one hand.
arrowReduction of adverse effects that result from normal operating conditions on the other hand.

Network Management
At ABS, we realize that network maintenance is not a once a month task. It is a day to day routine that requires an investment in time and a highly qualified technical staff. Our Network Management services are geared towards businesses that don’t have a lot of time on their hands to perform network administration duties.

We specialize in providing Proactive Network Management services our goal is to keep your systems available, rather than trying to recover from system failures and disasters.

ABS Network Management services are specialized on Network Monitoring, On-site Engineering Response, Scheduled Maintenance, Network Documentation, and Backup / Restore Management.

Remote Infrastructure Management Services (RIMS)
ABS strategic offshore alliance brings highly expert professional skill set and best practices for our customers in Middle East.

arrowRanked 8 among the Top 20 Remote Infrastructure Management Vendors globally.
arrow7 Operation Management Centers.
arrowCenters are ISO / IEC 20000-1 and ISO 27001 certified
arrow2300+ Infrastructure Technology Specialists
arrowGlobal scale experience and expertise across 20 years of delivering Infrastructure
Management Services: Stable, experienced and industry recognized team across geographies
arrowRanked at the No 1 position for Training among global RIMS companies
arrowRanked No 2 for Data centre Management capabilities

Help Desk Services
ABS understands that for most businesses, establishing and maintaining an in-house Help Desk Call Center is an expensive and risky undertaking. Even with large enterprises, internal Help Desks often evolve into problem tracking rather than problem solving organizations. This results in higher costs per reported problem, low user satisfaction with IT staff, and reduced customer productivity. ABS Help Desk Outsourcing Support Services offer an affordable and effective Help Desk solution that can significantly improve IT service levels and enhance the value of your information network.

Training
ABS provides a variety of training options to help customers successfully adopt best practices and to help you get the most out of your investment in Information Technology products.